← Back to Case Studies
Case Study

How Mad Phoenix Built a Consistent New-Business Pipeline Through Targeted Outbound

An independent creative advertising agency turned focused prospecting into qualified conversations, meetings, and new client conversions across its creative and digital services.

190+
Qualified Leads
76
Meetings Booked
17+
Conversions
The Background

Creative Capabilities Across the Modern Brand Journey

Mad Phoenix is an independent advertising and creative agency based in Ahmedabad. Its work spans brand identity, advertising, films, graphic design, motion and 3D visualization, websites, social media, digital marketing, and campaign execution.

This broad capability allows the agency to support clients at multiple stages—from defining a brand and producing creative assets to building digital experiences and running growth-focused marketing.

The Challenge

Creating a Consistent Flow of Relevant Opportunities

Mad Phoenix wanted to expand business development without relying on irregular referrals or broad, low-intent prospecting. The challenge was identifying organizations where its creative and marketing capabilities could lead to meaningful commercial conversations.

Core Requirements

  • Reach businesses with active creative, branding, web, film, or marketing requirements
  • Connect with founders and senior brand, marketing, and digital decision-makers
  • Match the most relevant Mad Phoenix capability to each prospect
  • Prioritize qualified conversations over high-volume generic outreach
  • Create a repeatable route from first response to commercial opportunity
Ideal Customer Profile

Targeting Companies With an Active Creative Need

The campaign focused on organizations where a visible business trigger, growth initiative, or marketing requirement created a credible reason to begin a conversation.

Company Profile
Growth-focused businesses with active brand, creative, digital, content, or customer-acquisition requirements
Decision-Makers
Founders, directors, CMOs, marketing heads, brand heads, and digital marketing leaders
Relevant Needs
Brand identity, campaigns, films, websites, social media, performance marketing, and brand strategy
Buying Signals
New launches, rebranding, expansion, weak digital presence, content requirements, and active marketing investment
The Solution

Targeted, Service-Relevant Outbound

Upturnly built an outbound process around Mad Phoenix's ideal customer profiles, then aligned targeting and messaging with the service most likely to be relevant to each account.

Powered by Instantly.ai

Campaign execution, follow-ups, and deliverability were managed through Instantly.ai.

  • ✓
    Researched accounts with credible creative or marketing requirements
  • ✓
    Identified the decision-makers closest to each potential engagement
  • ✓
    Personalised messages around relevant services and business context
  • ✓
    Refined targeting and copy based on response and meeting quality
  • ✓
    Used structured follow-ups to convert interest into meetings
What Changed

From Irregular Prospecting to a Repeatable Pipeline

The outreach began producing relevant conversations across Mad Phoenix's creative and digital portfolio. Instead of treating every account the same, each conversation started from the service and business need most likely to create value.

The Transformation

Across eight months, the campaign generated 190+ qualified leads, booked 76 meetings, and contributed to 17+ conversions—turning outbound activity into a consistent source of new-business opportunities.

The Nurturing Process

From Cold Email to Client Opportunity

An illustrative path showing how service relevance moved a prospect from first contact to a commercial conversation.

01

Initial Outreach

Subject: Creative support for your upcoming brand initiatives

Hi Priya,

I came across your recent growth initiatives and wanted to introduce Mad Phoenix.

We help brands across identity, campaigns, films, websites, social media, and performance-led creative—bringing strategy and execution together through one team.

Would it be useful to explore whether we could support any of your upcoming brand or marketing requirements?

Best,
Mad Phoenix

02

Positive Response

The prospect shared an upcoming requirement and requested relevant examples of Mad Phoenix's work, capabilities, and engagement model.

03

Discovery Conversation

Mad Phoenix explored the business objective, current brand or marketing challenge, required deliverables, timeline, and internal decision process.

04

Commercial Opportunity

The conversation advanced into a scoped opportunity around the most relevant service, supported by suitable work examples and a clear next step.

05

Conversion

Continued follow-up, alignment, and commercial discussion helped qualified opportunities progress into new client engagements.

The Journey

Targeted Outreach
Relevant Response
Portfolio Discussion
Meeting Booked
Requirement Scoped
Commercial Opportunity
Conversion

The Results

190+
Qualified Leads
Across creative and digital services
76
Meetings Booked
With relevant decision-makers
17+
Conversions
From campaign-generated opportunities
8
Months
Focused outbound engagement

The Impact

The engagement helped Mad Phoenix establish a repeatable outbound channel for finding potential clients and opening new-business conversations across its creative, advertising, and digital service portfolio.

Targeted outreach. Relevant conversations. Tangible growth.

190+ qualified leads, 76 meetings, and 17+ conversions in eight months.

Ready to Build a Repeatable Pipeline?

Turn priority accounts into qualified conversations and new-business opportunities through focused outbound.

Book a Discovery Call →